Full Description

Explains the underlying principles behind the new 9001 standard and process management. It examines the impact of process management on an organization and outlines what is required to achieve certification and put in place the foundations for business improvement.

Cross References:
ISO 9001:2000

Product Details

Published: 11/01/2003 ISBN(s): 0580414256 Number of Pages: 108 Product Code(s): 30092397 Note: This product is unavailable in United Kingdom