This book helps the reader gain a better understanding of the approach required for process management auditing using ISO 9001. It covers what businesses and auditors should expect from each other, the role of the auditor in a process-driven environment, and the key competencies required to audit process management.
Cross References: ISO 9001:2000
Product Details
Published: 11/01/2003 ISBN(s): 0580415473 Number of Pages: 96 Product Code(s): 30092405 Note: This product is unavailable in United Kingdom